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Frequently asked questions
Got a plumbing question? Here are the answers to the ones we get asked the most, from pricing to spotting a hidden leak.
What suburbs and areas do you service?
We provide expert plumbing across Sydney and surrounding suburbs, including Sydney CBD, the Inner West (Concord, Drummoyne, Five Dock, Croydon, Hunters Hill), Northern Sydney (Chatswood, Ryde, North Sydney), the Eastern Suburbs (Bondi, Coogee, Randwick, Double Bay), the Northern Beaches (Manly, Dee Why, Mona Vale), Western Sydney (Parramatta, Blacktown, Penrith), and the Sutherland Shire (Cronulla, Miranda, Sutherland).
See our full Areas We Service page to check coverage for your suburb, or call us to confirm.
How much does a plumber cost in Australia?
The cost of hiring a plumber depends on the type of job, materials needed, any specialised equipment required, and urgency (e.g., after-hours or emergency call-outs). Typical a simple tap repair costs a lot less than a hot water system install or an after-hours emergency call-out. As a rough guide:
- Minor repairs and general maintenance: from $120/hour
- Blocked drains: $150–$500+, depending on severity
- Toilet repairs or replacements: $150–$600+
- Hot water system installs or repairs: $1,000–$3,500+, depending on the system
- Leak detection and pipe repairs: $200–$1,000+, depending on location and damage
- Gas fitting (new installs or major repairs): $250–$1,500+
- After-hours and weekend emergency call-outs: add roughly $250–$500+ on top
These are ballpark figures — the only way to get an exact price is a proper look at the job. Give us a call on 0435 807 807 and we’ll talk you through it, obligation-free.
What counts as a plumbing emergency?
A plumbing emergency is anything that risks damage to your home, your safety, or cuts off water or gas, think burst pipes, major leaks, gas smells, sewage backups, or no hot water at all.
A slow-draining sink or dripping tap usually isn’t urgent and can be booked in during normal hours.
We offer emergency plumbing for urgent issues like burst pipes, major leaks, gas smells, sewage backups, or no hot water. Response times depend on your location and the time of day, but emergency call-outs are prioritised and dispatched as fast as possible.
Not sure if it’s urgent? Visit our Emergency Plumbing page or call 0435 807 807 now, we’re on call 24/7.
How do I know if a plumber is properly licensed?
In Australia, licensed plumbers must hold a current licence issued by their state regulator, and gas work requires separate certification. You can ask to see a licence number directly, or check it against your state’s licensing register, a reputable plumber will have no problem sharing this.
AquaLuxe is fully licensed and insured. Our details are:
- Licence No: 465186C
- ABN: 53 676 304 671
- ACN: 676 304 671
You can verify our licence directly on the NSW Government licence register. Contact us any time if you’d like these details confirmed.
Do you offer same-day plumbing appointments?
In many cases, yes, we keep availability open for same-day bookings alongside scheduled jobs, especially for urgent issues.
Availability can vary depending on demand and your location. Call 0435 807 807 or book online and we’ll confirm the soonest available time.
Can you fix my drain without digging up my yard?
Yes, we can! Most blockages can be cleared using no-dig methods like high-pressure jet blasting, CCTV drain inspections, and pipe relining, which fix the problem from the inside without tearing up your garden or driveway. This approach works well for tricky issues like blocked sewer lines or stormwater drains, and keeps disruption to your property to a minimum. Want to know if your drain qualifies for a no-dig fix?
Contact us today or call 0435 807 807 and we’ll take a look.











































